Communication Skills Skilled thoughtful communication is the foundation for satisfying relationships. We teach effective, assertive communication skills along with conflict resolution and negotiation to individuals, couples and families.
Emotional intelligence is the capacity to create positive outcomes in your relationships with others and with yourself.
Interpersonal intelligence is the ability to understand other people: what motivates them, how they work, and how to work with them cooperatively. Intrapersonal intelligence is a capacity to form an accurate, truthful model of oneself and to be able to use that model to operate effectively in life.
Emotional intelligence is a type of social intelligence that involves the ability to monitor one’s own and others’ emotions, to discriminate among them, and to use the information to guide one’s thinking and actions. Intrapersonal intelligence involves abilities that may be categorized into five domains:
Observing yourself and recognizing a feeling as it happens.
Handling feelings so that they are appropriate; realizing what is behind a feeling; finding ways to handle fears and anxieties, anger, and sadness.
Channeling emotions in the service of a goal; emotional self control; delaying gratification and stifling impulses.
Sensitivity to others’ feelings and concerns and taking their perspective. Appreciating the differences in how people feel about things.
Managing emotions in others; social competence and social skills.
Positive outcomes include joy, optimism, and success in work, school, and life. Increasing emotional intelligence has been correlated with better results in leadership, sales, academic performance, marriage, friendships, and health. The explosion of research about the brain and human behavior has led to this exciting new perspective on the way people inter-relate. Emotional intelligence includes both interpersonal intelligence and intrapersonal intelligence
Managing your feelings leads to communicating successfully. When you are fully aware of your own feelings, you can help your partner label their own. Expressing your own feelings with a wide range of feeling words helps both you and your partner open up to deeper levels of communication. When this occurs it gives both you and your partner real choices, honoring both your decisions and making it easier to help both of you meet your needs—without demands or cohesion. At the same time, asking for your partner’s feelings before taking any action validates and empowers them, and, in the end, helps you both feel a greater sense of self-esteem.
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